About Us - The Benefits Of A Cooperative
Molalla Communications Cooperative
The benefits of belonging to a cooperative versus a for-profit communications company aren’t found in the type of services offered, but rather in the quality of services, prices, support, and the motivation behind offering those services. As a result, the type and quality of Molalla Communications Company services are tailored to meet and exceed the expectations of our unique community and Membership. Since we are a non-profit cooperative, our mission of Enriching the Lives of All Those We Serve becomes top priority and forms the basis for how most decisions are made within our company.
From feedback the Membership has provided, we offer added benefits like free, local in-house technical support discounted in-home Computer Services and Solutions that our Members find convenient and affordable; and same day or next day phone repair/troubleshooting. We also offer free internet and computer classes as well as local Customer support from our helpful and knowledgeable Customer Support Team.
Another significant benefit to having a cooperative culture in Molalla/Mulino is MCC’s involvement in, and our overall commitment to, improving our community. Throughout the year, Molalla Communications proudly supports many worthwhile community programs such as the Molalla Buckeroo, Community Theater, and Children’s Safety Town. We sponsor local organizations like FFA, Molalla High School Boosters, the Police Activities League, and donate thousands of dollars to graduating seniors to help with college. We also put on our own events like Annual Meeting, and Santa Day. The list to the right is a sample of the many ways we support our Membership. Please read on about this system and how it benefits our community.
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Some important questions our Membership has asked us!
Q: How is Molalla Communications able to provide so much financial support to our community and its Members?
The difference between the cost of doing business and the actual revenues collected each year, through Members and other sources, are calculated and the remaining dollars are then transferred to Patron’s Equity Credits. These credits are returned to the Members of the Cooperative in the form of a patronage check. Letters are sent out to Members informing them that patron checks will normally be mailed to the address of record prior the Annual Meeting. If unable to reach these members, we mail a notice to the last known address on record. After required notices and waiting periods, unclaimed funds are returned to MCC.
How can MCC be so cutting edge with technology and yet remain reasonable in price?
Since margins are returned to Membership, we have no incentive to drive up prices and reduce quality. Unlike a for-profit company, we exist to serve our Members. By applying ourselves to providing the best in new technology for our members, we are furthering the mission of Molalla Communications Company: Enriching the Lives of All Those We Serve.
Some Community Events We Support:
- (Foundation For Rural Service) Sustaining Donor program
- (American Cancer Society) Platinum Sponsor
- (Molalla Polices Activates League) Summer Program
- (Molalla High School) Share the love
- (Mom's Club of Molalla) Car Seat Safety Clinic
- (Boy Scouts of America) Yearly support
- (Molalla Community School) Spring Fling
- (City of Molalla) Community Garden Project
- (MHS Environmental Club) Benefit Concert
- (Molalla Area Chamber) Golf Tournament
- (Brain Injury Assn of Oregon) Bike helmets Rodeo
- (City of Molalla) Mural Project
- (Molalla Buckeroo Assn) Chute and Event Sponsorship
- (Molalla FFA) 14 Scholarships
- (Molalla High School Booster) Booster Auction Support
- (Mom's Club of Molalla) Donation For school Supplies
- (National Child Safety Council) Donation for Child Safety (Books)
- (Molalla Service Center) MCC Food Drive Sponsorship
- Molalla High School Drama
- (Molalla High School Choir) Singing Christmas Tree
- (American Cancer Society) Relay for Life Sponsorship
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Member Equity Frequently Asked Questions
Member Equity Questions Menu:
For questions pertaining to the allocation notice, please call 503-829-1100 and an MCC Customer Support Representative can assist you.
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Donation Request Forms - Electronic
Electronic Donation Request Form
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Click Here to download an electronic, editable Donation Request Form for Community and Economic Development.
If you have any questions regarding donation request, partnerships, or community events, email communitysupport@molalla.net
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To view or print PDF documents you need Adobe® Reader®
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Donation Request Forms - Print Out
Print Out Donation Request Form
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Click Here to view MCC's Donation Request Form for Community and Economic Development.
If you have any questions regarding donation request, partnerships, or community events, email communitysupport@molalla.net
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To view or print PDF documents you need Adobe® Reader®
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MCC News - Molalla Communications Annual Reports
MCC Newsletters
"MCC Voice" - Cooperative Newsletter
2011
2010
2009
2008
2007
2006
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Press Releases - click for full story:
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MCC People - MCC Board Of Directors
Marci Marsh | Chairman | Position # 3
Marci has been a member of the MCC Board of Directors since 1993. She has lived in Molalla since 1978, and retired as a Manager from U.S. Bank in 1995. She plays an active role in the community as a member of Kiwanis, and the Chamber of Commerce.
Marci brings her enthusiasm, extensive business knowledge, and community involvement to Molalla Communication’s Board. She has been an integral part in many accomplishments and in overcoming challenges that MCC has faced during the past 17 years.
Kae Wise | Vice-Chairman | Position # 4
Kae has served on the Molalla Communications Company Board of Directors since 1997. Born in Molalla, she has demonstrated her commitment to the community both as a long-term resident and an established business owner.
During her 13-year tenure as a member of the Board of Directors, Kae has made numerous invaluable contributions to MCC. She has been a decisive part of providing members the advanced and quality services that they come to expect from MCC, such as the dial-up and high speed internet service that is available to 99% of our servicing area, voice mail and Caller ID, and voice service that meets or exceeds industry standards in every criteria.
Lorraine Peters | Secretary | Position # 5
A resident of Molalla since 1957, Lorraine has been on the Board of Directors at Molalla Communications since 1991. During her 19 years of service, she has shown her commitment to MCC and its constituents in a variety of important areas.
Lorraine has been instrumental in providing the important telecommunication packages and services MCC’s Members expect, such as Extended Area Service, voice mail, dial-up and high speed internet service.
For the past 19 years, Lorraine has been committed to the on-going success of Molalla Communications, and her dedication can be seen through the betterment of not only MCC, but the entire community itself.
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Ronald Jones | Director | Position # 1
Ron has been a resident of Molalla since 1995 when he joined Molalla Communications as the Operations Manager. He was employed 8 1/2 years, retiring in June of 2003 as the Vice President of Operations.
Ron has always enjoyed being involved in activities that are beneficial to the community. He is currently a member of the Molalla Buckeroo association, and has served on their Board of Directors for 9 years and held the position of Treasurer for 6 years. Ron holds an AA Degree in Business Administration from Victor Valley Junior College, Victorville, CA and a BS in Personnel/Industrial Relations Degree from Northern Arizona University, Flagstaff, AZ.
His background in telecommunications has been a great asset to the MCC Board and MCC Members.
Dale Settje | Director | Position # 2
In 1974, Dale and his family settled down in Molalla, where he taught drafting, auto mechanics, woodworking and photography at Molalla High School. Seven years later, Dale returned to his passion of being a salesman and currently owns a Brush Chipper business. Dale is a 10 year member of Kiwanis and also holds a Masters Degree in Technical Education from Utah State University.
As the newest member of the Board, Dale is looking forward to working with the other Directors to help move the Co-op through the always-changing telecommunications industry. With Dale’s business and technical background, he will be an important asset to the Board and the Cooperative during his tenure.
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Steve Loutzenhiser | President and CEO
Steve spent his elementary years in Iowa and his high school years in Minnesota. He received his Bachelor of Science degree in Computer Information Systems from Oklahoma Christian University. For numerous years following graduation from OCU, he independently developed and managed businesses and projects for himself and other companies. After making a move to the telecommunications industry, Steve then began formulating and developing business plans for a cooperative in Kansas.
In 1997, Steve began working with KanOkla, a cooperative telephone company located in rural South Central Kansas and North Central Oklahoma. While at KanOkla, he focused on Business Development, Marketing and Operations. Through his experience as Chief Operations Officer at KanOkla, he determined that he enjoyed both the challenge and satisfaction of working with organizations which are member services focused and organizations with a strong commitment to serve the community. Years of experience with KanOkla Telephone Association, along with his previous entrepreneurial projects, have given Steve a sound understanding of the unique position of cooperatives and their positive impact on local communities they serve.
As a child, road trips to his Grandparents’ farm in Alsea, Oregon were a summer highlight. Moving to Molalla with his wife, Donna, and teenage children, Lauren and Luke, in the spring of 2006 to work with MCC has reacquainted Steve with his love of the Pacific Northwest. Steve enjoys spending time with his family, traveling, hiking, snowboarding and reading.
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Lance Eves | Vice President and COO
Lance was born and raised in the Wichita, KS area. After serving in the US Air Force for six years as an Electronic Communications and Navigation Systems Technician, he moved into his current field, spending 3 years as a System Administrator for LabCorp and then 9 years as the Internet System Manager for KanOkla Telephone in Caldwell, KS. He joined MCC in August of 2006.
Lance attended college at Southwestern College in Winfield, KS majoring in Business Information Systems. Lance has numerous IT related certifications and has served as a subject matter expert for COMPTIA, assisting in creating some of the tests for their certifications.
Outside of MCC, Lance is an avid runner, enjoys doing anything outdoors, and treasures his time spent with his wife and children. His love for tinkering with the latest technology or "geeking out" as he affectionately calls it, helps MCC to meet and exceed the needs of the Members through the implementation of new and innovative services.
Daphne Lisac | Consumer Services Manager
Growing up in Oregon, Daphne spent the majority of her childhood attending Clarkes Elementary in nearby Mulino and thoroughly enjoyed participation in Molalla Community Sports. Five years ago, she and her husband moved back to the Molalla area to raise their daughter and reside closer to family.
After playing college volleyball at Division I Eastern Kentucky University, Daphne returned to Oregon, completing her college education at Portland State University with a Bachelors of Science in Biology. She then started her career path, which eventually led her into the ever-changing world of the telecom industry.
With nearly a decade of telecom and business communications systems experience, Daphne offers over 20 years of customer service and a “hands on” approach to MCC’s membership and her team. Subsequent to working for a large competitive local exchange carrier, Daphne decided to join a smaller company where “people can still have a positive impact on the customer experience and community in which we live.” In 2007, she joined the MCC team and currently serves as a director on the Molalla Chamber Board and is active with TEAMolalla. Problem solving is second nature to Daphne and she continually pursues knowledge and expertise outside of her conventional role. Helping and teaching others has always played a substantial role in Daphne’s professional and personal life. In her free time, Daphne enjoys the outdoors, spending time with family and friends, bird watching and playing volleyball. She enjoyed coaching high school and club volleyball for 7 years and plays on a women’s team.
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MCC Annual Report
MCC Annual Report
Jan 2011
Oct 2010
Feb 2010
Vol Four 2009
Vol Three 2009
Vol Two 2009
Vol One 2009
Vol Four 2008
Vol Three 2008
Vol Two 2008
Vol One 2008
Winter 2007
Fall/Winter 2007
Summer 2007
Fall 2006
Summer 2006
Spring 2006