Technical Support Hours:
Mon - Fri 8 am to 10 pm
Sat - Sun 10 am to 7 pm
MCC Computer Services:
Mon - Fri 9 am to 5 pm
503-829-1100
www.molalla.com/solutions.html
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- When calling MCC Technical Support, please be seated at your computer,
and have it turned on when you call.
- Having trouble connecting to the Internet?
Try power cycling your modem. Just unplug the the power cord from your modem,
leave it unplugged for 15 seconds, plug the power supply back into the modem,
wait a minute or two and then retry connecting to the Internet. If you have a router, power cycle that too.
Phone: 503-829-5454 or email your questions to internetsupport@molalla.net
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MCC is responsible for any problems that occur from our main office to the interface on the outside of your home. (The interface is usually located by the PGE meter base).
The Utilities contained on this page are provided to you as a courtesy. MCC did not create these utilities nor can they be held responsible for their use. They are simply a collection of programs we have found to be useful.
Securing Wireless Routers
With your MCC Broadband connection it is not necessary to run the Router’s setup CD. Unless otherwise specified you are running a DHCP connection type that does not require the setup of the router’s wizard. Running the wizard will oftentimes make the connection un-usable. Use the advanced or manual setup when setting up your new router.
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