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Internet Support


Technical Support Hours:
Mon - Fri 8 am to 10 pm
Sat - Sun 10 am to 7 pm

MCC Computer Repair:
Mon - Fri 9 am to 5 pm
503-829-HELP(4357)
www.molalla.com/HELP

  • When calling MCC Technical Support, please be seated at your computer,
    and have it turned on when you call.

  • Having trouble connecting to the Internet?
    Try power cycling your modem. Just unplug the the power cord from your modem,
    leave it unplugged for 15 seconds, plug the power supply back into the modem,
    wait a minute or two and then retry connecting to the Internet. If you have a router, power cycle that too.
    Phone: 503-829-5454 or email your questions to internetsupport@molalla.net
MCC is responsible for any problems that occur from our main office to the interface on the outside of your home. (The interface is usually located by the PGE meter base).

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Browser Support

The Utilities contained on this page are provided to you as a courtesy. MCC did not create these utilities nor can they be held responsible for their use. They are simply a collection of programs we have found to be useful.

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Securing Wireless Routers

With your MCC Broadband connection it is not necessary to run the Router’s setup CD. Unless otherwise specified you are running a DHCP connection type that does not require the setup of the router’s wizard. Running the wizard will oftentimes make the connection un-usable. Use the advanced or manual setup when setting up your new router.
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MCC Web Space Support

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Email Support

Setting up a new email account in these programs:

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Spam Filter

Barracuda Spam Filter Questions:

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Free Downloads

The Utilities contained on this page are provided to you as a courtesy. MCC did not create these utilities nor can they be held responsible for their use. They are simply a collection of programs we have found to be useful.

Internet Software

View and print PDF documents with Adobe® Reader®

View Flash content with Adobe® Flash® Player

View multimedia created in Macromedia® Director

 

AntiVirus Software

Download Avast!® AntiVirus

Download AVG AntiVirus

Download Avira AntiVirus

Microsoft Security Essentials

 

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AntiSpyware Software

Download Malwarebytes
A site dedicated to fighting malware. Malwarebytes has developed a variety of tools that can identify and remove malicious software from your computer. When your computer becomes infected, Malwarebytes can provide the needed assistance to remove the infection and restore the machine back to optimum performance.

SUPERAntiSpyware

Lavasoft's® Ad-Aware

 

Browsers

Microsoft Internet Explorer®

Firefox®

Opera®

Safari®

Chrome®

 

MCC's "The Best 12 E-Mail Practices"

Best Practices Icon

 

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Phone Support

If you experience any problems with your telephone or service, there are several ways you can identify where the problem lies. MCC is responsible for any problems that occur from our main office to the interface on the outside of your home. (The interface is usually located by the PGE meter base).

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Broadband FAQs

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Technical Support
:: Technical Support Page ::
Free Downloads
Frequently Asked Questions

Related Links
:: Computer Repair Page ::
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