STAY ALERT - What You Need to Know About The Marriott Data Breach
If you've stayed at a Marriott, W, St. Regis, Sheraton, Westin, or Le
Méridien hotel, you're probably aware that the Starwood guest reservation
database, which serves all these Marriott International hotel chains and
others, was recently affected by a data breach. Hackers gained access to
customer names, addresses, phone numbers, email addresses, passport
numbers, birthdates, and more. In some cases, credit card numbers may
have been stolen as well.
Marriott has stated it will contact customers who were affected and
provide fraud loss reimbursement and other services. Additionally, the
company has set up an informational website https://answers.kroll.com/ and a phone number, 877-273-9481, for customers to call.
In addition, be aware that scammers may use this high-profile data breach
as an opportunity to get your personal information. Don't respond to
emails that look like they're from Marriott but ask for personal data or
contain attachments. Instead, use the Marriott website or phone number
If you're a victim of this data breach, there are several steps you can
take to mitigate the harm. If you're not sure whether you were affected,
you might want to go ahead and take these steps anyway:
Change your passwords. If you're a Starwood member, use your password
manager to assign a new, safe password, or just create one on your own.
While at the website, review your Starwood account for any suspicious
Carefully review your debit and credit card statements. Look for any
charges you don't recognize. If you find any, contact your bank or credit
card company to deactivate your card and request a new one.
Check your credit reports. Visit AnnualCreditReport.com to get free reports from
Equifax, Experian, and TransUnion. Again, look for anything unfamiliar.
Initiate a fraud alert and credit freeze. You can do this through the
credit agencies mentioned above. Refer to information from the Federal
Trade Commission (FTC) for details about fraud alerts.
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